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Terms

This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products) listed on our website www.scarletblush.com (our site) via one of our subscription services (Services). Please read these terms and conditions carefully before ordering any Products from our site or subscribing to one of our Services. You should understand that by ordering any of our Products or subscribing to one of our Services, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

By completing your order you agree to accept these terms and conditions.

1. INFORMATION ABOUT US

1.1 We operate the website www.scraletblush.com. We are Scarlet Rose Limited, a company registered in England and Wales under company number 09011760.

2. SERVICE AVAILABILITY

2.1 Our site is only intended for use by people resident in the the United Kingdom of Great Britain and Northern Ireland and the Republic of Ireland (Serviced Countries). We do not accept orders from individuals outside those countries.

3. YOUR STATUS

By placing an order through our site, you warrant that:

3.1 you are at least 18 years old;

3.2 you are resident in one of the Serviced Countries; and

3.3 you are accessing our site from that country.

4. VOUCHERS AND GIFT CARDS

4.1 We may offer gift cards, discount promotions and other types of voucher (Voucher) which require to be activated by email application in order for the holder to commence delivery of Products through a Service. If paid for, the Voucher is deemed to have been sold at the time of payment for it. All of these terms and conditions shall become applicable as between us and the holder of the Voucher (Holder) when the Holder redeems the Voucher by applying for a Service to commence.

4.2 A Voucher may only be used once by its Holder and may not be copied, reproduced, distributed or published either directly or indirectly in any form or stored in a data retrieval system without our prior written approval.

4.3 We reserve the right to withdraw or cancel any Voucher (other than a paid-up gift card) for any reason at any time.

4.4 Vouchers may only be redeemed through the website www.scarletblush.com and not through any other website or method of communication. To use your Voucher you will be required to enter its unique code at the online checkout and use of such code will be deemed to confirm your agreement to these terms and conditions and any special conditions attached to the Voucher.

4.5 Any discounts attached to Vouchers apply to the price of the Products ordered only and not to delivery charges, which will be chargeable at normal rates.

5. CONSUMER RIGHTS

5.1 Due to the nature of the products we supply you will be unable to return any items you receive, you will be unable to apply for a refund for products you have receive.

5.2 Details of your statutory right of cancellation, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your other statutory rights as a consumer.

6. AVAILABILITY AND DELIVERY

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

7. RISK AND TITLE

7.1 The Products will be at your risk from the time of delivery.

7.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

8. PRICE AND PAYMENT

8.1 The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

8.2 Product prices include VAT.

8.3 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

8.4 Payment for all Products and Services must be by PayPal. You do not need a PayPal account to proceed with payment, payment will be made via credit or debit card through the PayPal website.

9. WARRANTY

We warrant to you that any Product purchased from us through our site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

10. OUR LIABILITY

10.1 Subject to clause 12.2, if we fail to comply with these terms and conditions we shall only be liable to you for the purchase price of the Products.

10.2 Nothing in this agreement excludes or limits our liability for:

10.2.1 Death or personal injury caused by our negligence;

10.2.2 Fraud or fraudulent misrepresentation;

10.2.3 Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;

10.2.4 Defective products under the Consumer Protection Act 1987; or

10.2.5 Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

11. TRANSFER OF RIGHTS AND OBLIGATIONS

11.1 The contract between you and us is binding on you and us and on our respective successors and assignees.

11.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

11.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

12. INTELLECTUAL PROPERTY RIGHTS

12.1 We are the owner or the licensee of all intellectual property rights in our site, whether registered or unregistered, and in the material published on it. These works are protected by copyright laws and all such rights are reserved.

12.2 You may print off one copy, and may download extracts, of any pages from our site for your personal reference. You must not use any part of our copyright materials for commercial purposes without first obtaining a licence to do so from us and our licensors.

12.3 If you post comments on the Products or Services to any website, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our site and in any advertising or social media outlets which we may create or contribute to.

13. EVENTS OUTSIDE OUR CONTROL

13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

13.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

13.2.1 Strikes, lock-outs or other industrial action;

13.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

13.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

13.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

13.2.5 Impossibility of the use of public or private telecommunications networks; and

13.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

13.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. WAIVER

14.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

14.2 A waiver by us of any default will not constitute a waiver of any subsequent default.

15. SEVERABILITY

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

16. ENTIRE AGREEMENT

16.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

16.2 We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

16.3 Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

16.4 Nothing in this clause limits or excludes any liability for fraud.

17. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

17.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

17.1 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within fourteen working days of receipt by you of the Products).

18. LAW AND JURISDICTION

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

19. INFORMATION ABOUT COOKIES

19.1 What are cookies?

We use cookies to improve the user experience of our website. We would therefore like to provide you some information about how and to what extent we use cookies. You do not need to have cookies enabled to visit our website.

19.2 Are cookies dangerous?

Cookies are simply files that contain text or numbers and cannot execute anything on their own. This makes it impossible for cookies to transmit viruses or send e-mails without your knowledge. The cookies we use serve primarily to enhance the functionality of our website and also allow us to continue improving the website. We limit the number of cookies we use and keep their lifespan to a minimum to protect your data while giving you an excellent user experience on our website.

19.3 What cookies do we use?

The cookies we use on our website serve four different purposes:

1. Strictly necessary cookies: Some cookies are required to use the website. This type of cookie allows us to identify registered users and to ensure that these users can access secure areas of our website. These cookies must be enabled for users to access all areas of the website and use services like shopping carts and e-billing. On our website “strictly necessary cookies” are entirely session-cookies. They are automatically deleted from your device whenever you close your browser.

2. Performance Cookies: We use cookies to analyse how users interact with our website and to improve our website’s performance. We are always striving to make our website more enjoyable and easier to use. Performance cookies allow us to optimise our site – by using links more efficiently, for instance – and let us identify and fix errors on our site immediately. All this helps us give you the smoothest experience possible on our website.

3. Functionality cookies: We use cookies to remember your settings. Any data you enter, such as your username, is stored and already available on your next visit. These cookies also allow us to give you broader, more personalised features with additional functionality, such as displaying a notification if you are using an outdated browser. The scope of these cookies does not extend beyond our website, which means they cannot track your browsing activity on other websites.

4. Targeting cookies or advertising cookies: We use cookies to deliver adverts more relevant to you and your interests. These cookies are used to limit the number of times you see an advert and to help measure the effectiveness of advertising campaigns, for instance. They are usually placed by advertising networks with our permission. Some of these cookies enable tracking, which means that a user’s behaviour on websites from different operators can be analysed. This information can be used to display targeted adverts (“targeting”), even on websites with different operators (“re-targeting”). We want to make your experience on our website more relevant by showing you personalised adverts tailored to your interests.

19.4 What data do cookies store?

The cookies Scarlet Blush uses do not store any personal data. We always anonymise or pseudonymise the data of our users. This means the data are altered so that it becomes extremely difficult or impossible to link them back to an individual person. Additionally, we will never combine the data stored in cookies with other personal data.

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